Un viaggio intorno al mondo in 24 tappe

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Uno scambio di email, un paio di telefonate, una rete informale di conoscenze che attraversa frontiere fisiche e mentali: certe volte si possono raggiungere risultati molto interessanti senza perdere troppo tempo. E’ il caso di un piccolo ma significativo lavoro svolto da un gruppo di mediatori e ombudsmen provenienti da 24 diversi paesi che hanno risposto a quattro semplici quesiti: 1) Chi può mediare? 2) Esiste una legge che disciplini la professione di mediatore? 3) Che tipo di percorso formativo (durata e argomenti affrontati) è richiesto? 4) Esiste un’organizzazione dei mediatori a livello nazionale?

Le risposte sono state varie e tutte molto interessanti, a riprova di quanto sia eterogeneo e multiforme il fenomeno mediazione.

L’articolo (in inglese) è stato scritto dall’attivissimo Giovanni Matteucci e si può trovare al seguente link.



  1. L’articolo è opera di 23 coautori, ai quali va il mio ringraziamento :
    Stelios Asproftas CYPRUS, Giovanni Matteucci ITALY, Fatma Nursima Arslan TURKEY, Olga Tsiptse GREECE, Šarūnas Mačiulis LITHUANIA, David Shimoni ISRAEL, Ramon Tena ANDORRA, Marin Pădeanu ROMANIA, Srdjan Šimac CROATIA, Dmitry Davydenko RUSSIA, Ursula Caser PORTUGAL, Sylvie Mischo Fleury FRANCE, Maksud Karaketov KAZAKHSTAN, Eugenia Ruiz Alvarado SPAIN, Elizabeta Spiroska MACEDONIA, Sophia Zheng Tang CINA, Judit Glavanits HUNGARY, Dominc D’Abate CANADA, Medhat El-Banna Egypt EGYPT, Gunavathi Subramaniam MALAYSIA, Cezary Rogula POLAND, Frantisek Kutlik SLOVAKIA, Marine Cornelis BELGIUM

  2. ADR in 24 Countries: Mediators and Ombudsmen.
    A few months ago a friend mediator from Cyprus sent me an e-mail proposing to set up a group of mediators, present in different countries, for an exchange of information on ADRs in their own nation.
    Another mediator, from Israel, was preparing a draft, and asked the four questions: who can mediate? Is there a law that defines who can perform mediation? What kind of training programme is required? Do you have a national organization of mediators?
    In December 2017 answers have been received, 16 from European countries, 5 from Asian countries, 1 from Egypt and 1 from Canada. Legislators are interested in the instrument, but the solutions adopted are very different from place to place. Understandable, having regard to the historical, economic and social differences of individual nations; but some common elements emerge.
    Let’s start with the basic element of any activity, knowledge. In other words, training. Some countries require a minimum of 40/50 hours, Slovakia 200 hours; China does not have a common minimum programme. But, as pointed out by a Romanian mediator, if the “quantity” (the number of hours) is important, even more so is the “quality”.
    And only Italy processes statistic data at national level, thanks to which some evaluations can be carried out.
    There are also many differences in the requirements to become mediators. In some nations anyone can carry out this activity, but usually an academic degree is required (often in any subject). Turkey also requires a minimum of 5 years of legal practice. In some countries there is a distinction between professional and non-professional mediators, which suggests that in some places there is a tradition in the matter.
    Few countries have a national organization, that represents all mediators. A positive outcome, because mediation is a flexible procedure, which must not be “caged” by a single professional association. Provided that a third party controls compliance with the rules and, possibly, quality. “On the other hand, a national organization taking for example the form of a federation where existing mediation associations as well as all mediators, on an individual basis can be a member (like the Federação Nacional de Mediadores de Conflitos in Portugal) could defend the mediators’ interests, counsel Ministries and government on legislation and certification matters, promote mediation in general and create a solid ‘market’ for mediations of all kind”.
    Despite these differences, however, the theoretical influence of Anglo-Saxon mediation is more or less present in the various countries: communication techniques and psychology elements in training, the principle of confidentiality in the procedure, the final decision that “should” be reached by the parties. Transformative aspects, however, are crucial and strongly focussed in some, especially the south-western, countries of Europe.
    A world apart is China, with a millennial tradition also in mediation: 4 kinds of procedures, 800,000 centers of mediation of the people.
    Interesting the experience of Ombudsmen, “who have a public mandate to perform mediation for free on a larger scale, aggregate data and therefore have an impact at the policy and regulatory levels; ombudsmen hereby presented also comply with the requirements of the 2013 ADR Directive (2013/11/EU)”.

  3. There is a new law in Greece for Mediation 4512/2018. That sets mediation impulsory for 7 categories of cases (family cases, accident cases etc.) But the time that is beginning that law is september 2019


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